We all have cell phones. Though to more accurately describe their widening capabilities it is better to refer to them as “mobile devices”. I remember my first mobile device was a car phone that was installed to the underside of your dashboard. And whose antenna was run under your car to your back window where it connected to an exterior extension.
These devices have come along way since then. First they became portable, then lighter, then with camera’s, then with email and organizing systems. The phone today is not just a phone. The components are very sophisticated, then the phone as a whole, is manufactured. These devices then require a platform such as Windows or Android for example. After you have the device and its components (taken together as hardware), you then need the platform (software), and then you need a carrier for voice and data. Can you still call them phones? Is the device still primarily used for telecommunications or has it transformed to omnicommunications? Is this our version of the Star Trek tricorder?
I lay this out not just to exhaustively protract the innovations and overall strides that have been made but to ask a broader question. Are we better served? Look at what all these devices can do. But do they do them well? It is said of governments (municipal for example and not to get political), but all you really want from your town is for the police to respond, for your trash to be picked up, and for your roads to cleared and drivable. Look at New York last week. Again, not trying to get political but just to prove a point, New York government services provide a great deal more than the basics. Yet when it came to clearing the roads they couldn’t get it done. When governments set out to do more, the quality of what they should be doing goes down. Can the same be said of mobile devices and the service providers?
How many of us still get dropped calls? Should this really be happening? And how many devices require service? And when you take them for service do you get a repair or do they simply give you a new, replacement device? I guess what I am asking here is “are we settling for mediocrity?” Are these devices the 21st century embodiment of the expression “jack of all trades, master of none”?
Monday, January 10, 2011
Sunday, January 2, 2011
2011 is here and DWS can help with your marketing and development endeavors. From Branding and Imaging to Sales Training and Management, DWS works with you to enhance your Client Relations and bring you on board with Social Media and Content Management solutions.
Welcome to the DWS family of Social Media venues. DWS can be found on Twitter, Facebook, LinkedIn as well as various blogs. Below please find links and descriptions.
Professional Profile:
www.linkedin.com/in/drewstraub
Facebook Presence:
www.facebook.com/dwsgroup
Twitter:
www.twitter.com/ucdws
DWS oversees various discussions in the form of blog postings. Depending on your need or interest, each site can offer just the insight you are seeking: everything from an academic perspective to everyday examples of professional development and client relations management.
The Enlightened Consultant:
www.enlightenedconsultant.blogspot.com
This blog is for those that are in sales or sales management, follow a consultative sales approach, or provide consulting services. The purpose of this blog is to foster a sense of shared learning; hearing about what works, what doesn't work, and how events or activities in your daily life are integrated into your profession.
This blog is more academic in nature and will often mention books or generate a series of discussions based on a book or collection of works.
The Duck Pond Wall:
www.duck-pond-wall.blogspot.com
While on campus during my college years there was a duck pond. It intersected the dorms to the lecture halls and the library to the student union. If you sat on the wall at the duck pond you would see everyone on campus throughout the day. Topics of all kind were discussed. I took this setting to create a venue for sharing concepts and ideas. Hope you find the posts worthwhile.
Everyday CRM:
www.everydaycrm.blogspot.com
This blog is created to share those everyday moments when client relations issues rise to the level of being noticed. For better or worse, this blog will provide real life examples and what lessons can be learned. Hope you find this blog to be a regular destination on a weekly basis through out 2011.
The goal for all the blogs in 2011 is to post twice per week. That being said, there should be fresh content everyday. Furthermore, by following on Facebook, Twitter, or LinkedIn you will be notified immediately of the latest posts.
Welcome to the DWS family of Social Media venues. DWS can be found on Twitter, Facebook, LinkedIn as well as various blogs. Below please find links and descriptions.
Professional Profile:
www.linkedin.com/in/drewstraub
Facebook Presence:
www.facebook.com/dwsgroup
Twitter:
www.twitter.com/ucdws
DWS oversees various discussions in the form of blog postings. Depending on your need or interest, each site can offer just the insight you are seeking: everything from an academic perspective to everyday examples of professional development and client relations management.
The Enlightened Consultant:
www.enlightenedconsultant.blogspot.com
This blog is for those that are in sales or sales management, follow a consultative sales approach, or provide consulting services. The purpose of this blog is to foster a sense of shared learning; hearing about what works, what doesn't work, and how events or activities in your daily life are integrated into your profession.
This blog is more academic in nature and will often mention books or generate a series of discussions based on a book or collection of works.
The Duck Pond Wall:
www.duck-pond-wall.blogspot.com
While on campus during my college years there was a duck pond. It intersected the dorms to the lecture halls and the library to the student union. If you sat on the wall at the duck pond you would see everyone on campus throughout the day. Topics of all kind were discussed. I took this setting to create a venue for sharing concepts and ideas. Hope you find the posts worthwhile.
Everyday CRM:
www.everydaycrm.blogspot.com
This blog is created to share those everyday moments when client relations issues rise to the level of being noticed. For better or worse, this blog will provide real life examples and what lessons can be learned. Hope you find this blog to be a regular destination on a weekly basis through out 2011.
The goal for all the blogs in 2011 is to post twice per week. That being said, there should be fresh content everyday. Furthermore, by following on Facebook, Twitter, or LinkedIn you will be notified immediately of the latest posts.
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